Today we made a couple of exciting announcements.

The first is that Gigwalk’s A-list roster of customers is growing.  Reckitt Benckiser is a major consumer goods company with hundreds of household products like Lysol, Easy Off, Woolite, Vicks and many more. They’re using Gigwalk to conduct on-location shopper interviews, and retail audits, which are helping them understand what drives sales.

Second - if you’ve visited Gigwalk.com today, you probably noticed that we’ve had quite the makeover. This update goes much deeper than our fancy new homepage

Our product and engineering teams have been hard at work building new products that make it easier to check on the products, people, and places that matter to your business. Today we released three major new features, including:  

Visibility: Your Dashboard

See your workers and Gigs in action, assign new work, and get real-time updates

Collaboration: Your Colleagues on Gigwalk

Onboard your entire team to Gigwalk, connect with colleagues, share results 

Organization: Your Gigs and Results

Find and filter Gigs and locations, browse results, manage your account

Check out the updates at www.gigwalk.com You can also get more details about the new features here

~The Gigwalk Team

Last week Gigwalk had a brief European adventure.  One of our clients invited us to fly out and present Gigwalk’s mobile work technology to their executive team.  I am happy to report that we had a pat-ourselves-on-the-back moment thanks in large part to a few great people using Gigwalk out in the field.

While presenting, I decided to give a live demo and used our standard self-service tool to launch a store Gig in North America while I was in Europe.

In minutes, field workers were applying through the Gigwalk mobile app.  A few taps later and I was able to sort and choose the most qualified.  Within 30 minutes I had directed a group of workers in the field to several locations where they started on the job.

The real-timeness – afforded only by smartphone mobility is what caught their eyes.  I found myself speaking about the future of field work in a mobile world.  All the while they watched as that future unfolded in real-time on a screen behind me.  

Results delivered in real-time by qualified workers is just part of why mobile field work is the future

Workers arriving, tasks reviewed, question answered, results submitted – all streaming through the Gigwalk dashboard in real time – I was over 5,000 miles away, and yet with only passing effort, I had a bird’s-eye view; managing and directing multiple remote field teams that I had never met in-person.

In one corner: mobile-first, open, app-based, consumerized, slim, intelligent, self-organized marketplace.

In the other corner: PC-first, proprietary, legacy, enterprise-oriented, bloated, custom-built, top-down managed.

It’s time to choose sides – except we all already know the winner.